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Cable TV FAQs

Cable boxes offer enhanced features to allow for the option of Parental Controls, Access to On Demand, PPV, Favorite Channels, Sports, Movies or Kids Channels and more. Explore your options using the remote control and by pressing menu.

How do I set up my cable box?

View the diagram and instructions (PDF) for the Set-Top Box Connection.

How do I add parental controls?

To add a code to block out titles, programming or channels:

Click the Menu button on your remote.
Use arrow key to highlight the lock icon and press Select/OK.
Create 4-digit PIN using number keys.
Options available for blocking out titles, programming or channels.
Remember your PIN (PINs can only be cleared by account holder).

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TV Everywhere FAQs

Why aren't all programs available?

A TV network doesn't necessarily own all the rights to all the programs they transmit. A network may have the right to transmit a movie, but only to TV sets, and not on WatchTVEverywhere. It all depends on the network.

What shows can I watch?

Each TV network makes their own decision about what to offer on WatchTVEverywhere. For example, the live feed of CNN is available, but the live feed of TBS is not. Instead, TBS offers full episodes of their popular programs.

How is WTVE different from Hulu, Netflix, or other streaming services?

It's free. There's no extra charge to use it.
It includes live TV. Hulu and Netflix only offer previously recorded shows.
It has full episodes of current shows. For instance, episodes of The Closer and Leverage on TNT are available within days of their premier.

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