San Bruno Responds is an online reporting tool to submit service requests (illegal dumping, potholes, sidewalk issues, graffiti, tree concerns, etc.) via our mobile app or website directly to the City of San Bruno.
With San Bruno Responds, service requests are easily submitted by completing a short description of the request.
A picture of the issue can be included in order to provide additional details.
The mobile app will automatically know the issue location and the chosen request type will ensure that the issue is sent to the appropriate department in the City.
The submitter and subsequent followers will be able to track the request through to its resolution.
All requests are sorted and assigned a priority by City staff, and will be processed accordingly.
Official City of San Bruno responses will be provided from a designated "Verified Official" representative.
Requests made through San Bruno Responds are considered non-emergency / non-hazardous in nature and will be responded to during normal business hours Monday through Friday (excluding holidays).
If this is an emergency, dial 911 or 650-877-8989. You may also dial the Police non-emergency number at 650-616-7100.