San Bruno Cable offers television programming as packages. To view a channel, it must be within a package you pay for.
To add packages to your service, simply call during business hours and request the package you want. There are no contracts to sign, nor any upgrade/downgrade fees to pay. Keep the package for a month and cancel anytime thereafter.
If you believe you should be receiving a specific channel but see the "not authorized" message, call us and ask the Customer Service Representative to refresh your account.