My box says “One Moment Please”. What does that mean?

Digital converters rely on data streaming to the device.  When there is an interruption of signal, or low signal levels, the picture may “freeze” or “tile” momentarily.  If the signal is too low or is interrupted, the converter box will display “One Moment Please” while it waits for an adequate level of signal to return.  

This may happen once in a while with a digital converter, but if this happens frequently, a weekday service call should be scheduled to address this issue.

Show All Answers

1. Why do I need a cable box?
2. How do I set up my cable box?
3. How do I add parental controls?
4. How do I turn on auto tune?
5. I just bought a new TV with a digital tuner. Do I still need a digital converter?
6. My box says “One Moment Please”. What does that mean?
7. What do I do if I have no picture or a blue picture on the TV?
8. What do I do if I have no sound or can't control the volume?
9. What does the “Not Authorized” converter message mean?