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1. What is a nuisance violation?

The Municipal Code defines public nuisances as "conditions and uses that are detrimental to the public health, safety and welfare, that promote blight, or which reduce property values in the city." The Code includes regulations to promote the maintenance of property and enhance the appearance, habitability or occupancy, and safety of all structures in the City.

2. How do I report graffiti for removal?

To report graffiti for removal on private property, you can either call the Graffiti Hotline at 650-616-7141 or fill out our online Graffiti Report Form

To report graffiti in the public right-of-way or on public facilities, please contact Public Services at 650-616-7160.

To report graffiti on a State Highway, such as El Camino Real, Skyline Boulevard, or any freeway, please complete the California State Department of Transportation maintenance request form.

3. What is a housing code violation?

The California Building Code sets forth the minimum health and safety requirements for the structural strength, means of egress, stability, access to persons with disabilities, sanitation, lighting and ventilation, and energy conservation of residential dwellings. The Housing Code applies to all aspects of construction, alteration, enlargement, replacement, repair, use and occupancy, maintenance, and demolition. Typical housing code violations include:

• Substandard housing
• Broken windows
• Substandard or deteriorated weather protection
• Hoarding
• Unsafe driveways or walkways

4. How do I report a Code Enforcement complaint?

Code Enforcement addresses issues related to:

• Housing and Building Code Enforcement
• Illegal Dumping
• Nuisances- Overgrown Weeds, Inoperative Vehicles, Lawn parking etc
• Illegal Sign Abatement

You may request Code Enforcement service if you suspect a code violation on private property. To file a complaint:

Fill out an Code Enforcement Complaint Form on the City's website call 650-616-7040.